Privacy Policy
This Privacy Policy details how Lunara collects, uses, and safeguards your information. Our commitment is to transparency regarding your personal data and privacy rights.
Last updated: February 2026
1. Data We Collect
Lunara collects specific information to deliver and enhance our services. This includes your account email address, billing identifiers for secure payment processing, and usage events such as scans performed, fixes approved, and feature interactions.
2. How We Use Your Data
Your data is essential for providing and improving the Lunara service. It facilitates payment processing, enables communication of vital service updates, and ensures the security and integrity of our platform.
3. Third-Party Processors
We utilize trusted third-party processors for core operational functions. A hosting provider manages our infrastructure, and a payment processor handles all billing activities. These partners adhere to their respective privacy policies and relevant data protection regulations.
4. Cookies & Analytics
Lunara employs minimal, functional cookies strictly for authentication and session management purposes. We explicitly do not use third-party tracking cookies, prioritizing your privacy and a streamlined user experience.
5. Data Retention
We retain your data for the duration your account remains active or as necessary to provide the service. Upon account deletion, your data will be removed in accordance with all applicable legal requirements.
6. International Transfers
Your data may be processed in jurisdictions outside your country of residence. Lunara ensures that appropriate safeguards are in place to secure your data, as mandated by applicable data protection laws.
7. Your Rights
Depending on your jurisdiction, you may possess the right to access, correct, delete, or port your personal data. To exercise these rights, please contact our support team directly via in-app messaging for assistance.
8. Contact
For any privacy-related inquiries or concerns, please reach out to our support team using the in-app messaging feature.